Terms and conditions


The offer and sale of clothing, accessories and other products on the website www.tqm42.com are governed by the following General Terms and Conditions of Sale. The products purchased on the website www.tqm42.com are marked by the trademark "Te quiero mucho" owned by Win Eventi di Maurizio Esposito & C., registered in the Naples Register of Companies, n. NA - 828930, P. IVA 06638561214, (hereinafter "Seller").


1.1    These general conditions of sale are an integral and essential part of the contract of sale with the customer. The electronic transmission of the order by the customer implies total knowledge of these General Conditions of Sale and their full acceptance. If the customer does not agree with one or more of the terms contained in these General Terms and Conditions of Sale, he is requested to refrain from making purchases on the website www.tqm42.com.

1.2    In order to purchase one or more products on the Site, the customer shall provide the Seller, in compliance with the applicable provisions on the protection of personal data, with all the data necessary to allow the execution of orders submitted.

1.3    In order to conclude its purchase contract with the Seller, the Customer shall transmit its order to the Seller following the procedure indicated on the Site. The electronic transmission of the order gives rise to an obligation on the part of the customer to pay the price indicated therein.

1.4    When the customer places an order, he will receive an e-mail from the Seller which contains the confirmation of receipt of the order and a summary of the order.

1.5    Win Eventi sas reserves the right to refuse orders from customers with whom a dispute concerning the payment of a previous order is pending.


2.1    All sales prices of the products displayed and indicated on the Site are inclusive of VAT and any other taxes that may be applicable in relation to the sale.

2.2    The shipping and transport costs, if any, will be clearly indicated and displayed before the order is completed.

2.3    Product prices may be subject to update. The customer is obliged to ascertain the final sale price before placing the relevant order. The obvious material error reported in the price on the Site with respect to the commonly known price of the chosen product, involves the Seller not to confirm the shipment and proceed with an immediate refund of the value of the purchase paid by the customer without the latter being able to make exceptions in this regard.


3.1    The Seller shall use its best endeavours to process the orders transmitted within 3 working days and in any case not later than 7 days from the day following that on which the Customer transmitted the order.

3.2    The customer is obliged to verify, upon receipt, the conformity of the product delivered to him with the order made; only after this verification, and except of course the right of withdrawal provided for in point 7 below, the customer must sign the documents of receipt. By completing the registration form in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications, the customer authorizes the Seller to communicate the personal data (residence, telephone number) to couriers and/or forwarding agents used for the delivery of goods purchased in order to allow the necessary procedures for their delivery.


4.1    For the payment of the price of the products and the relative shipping and delivery costs, if any, the customer may follow one of the methods indicated in the order form. Under no circumstances will additional charges be charged in relation to the payment instrument chosen by the customer.

4.2    In case of payment by credit card, the payment procedure will be carried out through a secure connection connected directly to the bank holding and managing the online payment service, to which the Seller cannot access. In particular, financial information (e.
g. credit/debit card number or expiration date) will be sent, via encrypted protocol, to Banca Sella or other banks, which provide the related electronic payment services at a distance, without third parties having access to them in any way whatsoever. Such information will never be used by the Seller except to complete the procedures relating to the purchase and to issue the relevant refunds in case of possible returns of products, following the exercise of the right of withdrawal, or if it is necessary to prevent or report fraud on the Site. The amount of the order will be debited at the time of the bank transaction except, of course, the customer's right to have the amount credited again in any case of default by the Seller or failure to perform the contract for any reason.

4.3    The customer is solely responsible for the data entered and therefore guarantees that he will only use credit cards for which he is legally available

4.4    If the customer has an active credit card on his Paypal account, the system allows you to save an identification code so that you do not need to re-insert your credentials in the next payments. In this case, the data supplied will be collected by the Seller in an encrypted manner and transmitted to PayPal.

4.5    Payments may also be made by bank transfer on the following IBAN: IT18C0326803403403052367587800. All costs and expenses (including any possible bank charges) associated with bank transfer and possibly debited from time to time by the Customer from his bank shall be borne by the Customer.


5.1    The Seller shall not be held liable for any faults due to force majeure, such as, but not limited to, accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and
other similar events which prevent, in whole or in part, the execution of the contract within the agreed timescale.

5.2    The Seller shall not be liable to any party or third parties for damages, losses and costs incurred as a result of the non-performance of the contract for the reasons mentioned above, as the customer is only entitled to a refund of the price paid.

5.3    Likewise, the Seller is not responsible for any fraudulent and illicit use that may be made by third parties, credit cards and other means of payment, when paying for the products purchased. In fact, at no time during the purchase procedure is the Seller able to know the customer's credit card number which, by opening a secure connection, is transmitted directly to the manager of the banking service.

5.4    The essential characteristics of the products are presented on the Site within each product fiche. However, the images and colours of the products offered for sale may not correspond to the actual ones due to the Internet browser and monitor used.


6.1    Minors are strictly prohibited from placing an order on the Site.

6.2    The data entered during the purchase must be exclusively your real personal data and not of third parties, or fantasy. The Seller reserves the right to prosecute any violation and abuse, in the interests and for the protection of all consumers.

6.3    The Customer indemnifies the Seller against all liability arising from the issue of incorrect tax documents due to errors in the data supplied by the Customer, being solely responsible for the correct insertion.


7.1    Any dispute relating to the application, execution, interpretation and violation of purchase contracts entered into through the website www.tqm42.com is subject to Italian law; these general conditions are reported, insofar as they are not expressly provided for therein, to the provisions of the Italian Civil Code, as well as to the Legislative Decree. 205/06 ("Consumer Code"). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

7.2    Any dispute between the parties relating to this contract will be subject to the jurisdiction of the Court in whose district the consumer has his domicile; for all other disputes will be the exclusive jurisdiction of the Court of Naples.